Job Introduction
Service Administrator
Provide Education part of Operam Education Group
We are looking for an organised and proactive Service Administrator to support our recruitment operations within the education sector. In this role, you will be the driving force behind our compliance processes ensuring every candidate meets industry regulations while helping our sales team source, interview, and onboard talent. You will work closely with our Education Consultants to deliver a seamless and professional candidate experience.
Why Join Operam?
- Award-winning culture – Rated Very Good by Best Companies, with a strong focus on performance and wellbeing
- Fast-track growth – Clear, tailored career paths, with early promotion potential and leadership development
- Learning & Development - From Level 3 Recruitment qualifications to leadership development, we’ll invest in your growth from day one
- Modern tools that work for you – Streamlined systems that reduce admin and boost productivity
- Reward & recognition – Uncapped commission, sales incentives, and a culture that celebrates your wins
- Work-life balance – Reduced hours during school holidays (without cutting pay), plus 28+ days holiday, birthday off, and wellbeing perks
- Supportive, sales-driven team – Thrive in a culture that celebrates success and invests in your growth
- Purpose-driven work – Your role directly supports children’s learning and school improvement, it’s work that matters
- Amazing enhanced benefits package - our Talent Team will talk you through them, and they can be found on our website careers page
What you’ll be doing:
- Oversee Candidate Compliance: Manage background checks, qualification verifications, and references to ensure full adherence to APSCo Compliance+ and safer recruitment standards.
- Coordinate Candidate Registration: Monitor registration progress, maintain accurate records on CRM and screening portals, and provide updates to candidates and consultants.
- Support Talent Sourcing: Assist the Sales team in identifying and attracting candidates through job boards, events, and proactive outreach.
- Facilitate Candidate Onboarding: Conduct pre-screening calls, prepare candidate profiles and CVs for client submission, and maintain up-to-date availability and timesheet records.
- Enhance Candidate Management: Work closely with consultants to nurture and maintain the candidate database, ensuring a strong and compliant talent pipeline.
What We’re Looking For:
This role requires a blend of skills that covers administration, compliance and customer service. Ideally you will have previous experience in a similar role.
- People-Focused Mindset: You enjoy helping others and delivering great service to both candidates and clients.
- Strong Communicator: Clear, friendly, and confident when speaking or writing to colleagues and candidates.
- Organised and Detail-Oriented: Able to manage tasks carefully, keep accurate records, and stay on top of admin work.
- Eager to Learn: Adaptable, proactive, and ready to grow your skills in a fast-paced recruitment environment.
- Tech Confident: Comfortable using Microsoft Office and picking up new systems like CRM
We look forward to receiving your application.
As a proud member of Inclusive Employers, we are committed to creating a diverse, welcoming, and equitable workplace. We believe in providing a fair and transparent recruitment process, where every candidate is assessed solely on their skills, experience, and potential.
If you require any reasonable adjustments during the application process or at any stage of the interview, please let us know. We are committed to making the necessary accommodations to support you fully.
Please note that all successful candidates will be required to provide proof of their right to work in the UK before commencing employment.