Service Administrator (Recruitment Administrator)

Job Introduction

Recruitment Administrator

Permanent, Full Time

London City Centre

Monday – Friday | 40 hours per week | Flexible working between 8am–6pm

Who are Horizon Teachers?

Horizon Teachers is part of Operam Education Group, a growing group of specialist education recruitment businesses supporting schools across the UK. Based in our London office, Horizon Teachers places teaching and support staff across London and the Home Counties.

We're looking for a Recruitment Administrator to join our team, supporting candidates throughout the recruitment and onboarding process and helping our consultants deliver an excellent service to the schools and candidates we work with.

This is a varied, people-focused role where you'll play an important part in keeping the recruitment process running smoothly. From supporting candidates with their registration and paperwork to coordinating checks and keeping records up to date, you'll help ensure candidates have a positive experience from the moment they join us.

More than just a job, it's a career. You'll benefit from group-level training, ongoing support and career development, with opportunities to build your skills and progress within a wider business. Based in our bright, vibrant City office, you'll join a fun, collaborative team where your contribution genuinely makes a difference.

What will you be doing as a Recruitment Administrator?

• Candidate support: Act as a key point of contact for candidates, answering queries, providing updates and guiding them through the recruitment and onboarding process.
• Onboarding and registration: Support candidates with their registration paperwork, ensuring all required information and documentation is received and processed efficiently.
• Recruitment administration: Input candidate details onto internal systems, maintain accurate records and ensure candidate files are organised and up to date.
• Compliance checks: Coordinate DBS checks, right-to-work checks, references and overseas criminal record checks where required, following up on outstanding documentation.
• Communication and coordination: Liaise with candidates and recruitment consultants to keep the onboarding process moving and resolve any outstanding issues.
• Document management: Monitor visas and other relevant documentation to ensure they remain valid and up to date.
• Service delivery: Help provide a smooth, efficient and professional experience for candidates, ensuring queries are handled promptly and deadlines are met.
• Team support: Work closely with the wider recruitment team and assist with administrative requests from schools relating to candidate documentation and safeguarding requirements.

What skills and experience are we looking for?

We're looking for someone who is organised, proactive and enjoys working with people. You might already have experience in recruitment or administration, come from a teaching or education background, or have worked in a customer-focused role where communication and organisation are key.

You'll ideally have:

• Experience in a people-focused role, whether that's teaching, education, customer service, administration, recruitment or a similar environment.
• Strong organisational skills and the ability to manage multiple tasks and deadlines.
• Excellent attention to detail, with the ability to keep information accurate and up to date.
• Confident communication skills and a helpful, professional approach when dealing with candidates and colleagues.
• A proactive attitude, with the confidence to follow up on outstanding information and take ownership of tasks.
• The ability to build positive relationships and provide a great service to the people you support.
• Good IT skills and the ability to learn new systems.
• A flexible approach and a willingness to learn and develop.

You don't need previous recruitment experience to apply. We're interested in people with the right attitude and transferable skills, including those from teaching, education, customer service, hospitality or other service-led backgrounds.

If you enjoy helping people, keeping things organised and working as part of a busy team, this could be a great opportunity to take the next step in your career. We'll support you in developing the knowledge and skills needed to succeed in recruitment administration, including the processes involved in getting candidates ready to work in schools.

Our employee benefits

• Up to 34 days annual leave, plus bank holidays
• Enhanced sick pay after two years' service
• Life assurance
• Employee Assistance Programme
• Birthday day off
• Wellbeing day off
• Three Pledge Days per year for volunteering
• Reduced working hours during school holidays
• Annual group conference weekend
• Eye care support
• Aspiring Leaders Programme
• Recruitment qualifications

As part of Operam Education Group, you'll have access to wider learning and development opportunities, with the chance to build your experience and explore future progression within the business.

Our commitment to inclusion

As a proud member of Inclusive Employers, we are committed to creating a diverse, welcoming and equitable workplace. We believe in providing a fair and transparent recruitment process, where every candidate is assessed solely on their skills, experience and potential.

If you require any reasonable adjustments during the application process or at any stage of the interview, please let us know. We are committed to making the necessary accommodations to support you fully.

Please note that all successful candidates will be required to provide proof of their right to work in the UK before commencing employment.